Our business method.

Discover our ISO 9001 certification

Quality
management
system.

The ISO 9000 abbreviation identifies specific regulations and guidelines that have been developed by the International Standardization Organization (ISO). These regulations define the requirements for the realization, in an organization, of a quality management system, in order to lead the business processes, to improve the effectiveness and the efficiency in the realization of the product and in the supply of the service, to obtain and increase customer satisfaction.

Expected certification results according to ISO 9001

For the purpose of defined certification, an organization with a certified management system has to provide products that are in compliance with applicable statutory and regulatory requirements and it has to aim to increasing customer satisfaction.

What does certification according to ISO 9001 mean? (last revision 2015)

To obtain compliant products, the accredited certification process must provide confidence that the organization has a quality management system that complies with the applicable requirements of ISO 9001.

  Download PDF
ICA ISO 9001 Certification

  Download PDF
Quality policy

Accredia - The meaning of ISO 9001 certification
Key points

ISO 9001 certification is expected to demonstrate that the organisation meets certain requirements.

1

Establishing a quality management system appropriate to its products, its processes and for accreditation purpose.
2

Analyzing and understanding the needs and expectations of customers as well as statutory and regulatory requirements related to its products.
3

Ensuring that the characteristics of the product have been defined so as to meet the customer’s requirements and statutory and regulatory requirements.
4

Determining and managing the processes necessary to finalize the expected results (compliant products and increased customer satisfaction).
5

Ensuring the availability of the resources needed to support the activities and monitoring of these processes.
6

Monitoring the defined characteristics of the traded products.
7

Working to prevent non-conformities and adopt the improvement processes prepared to solve any problem.
8

Conducting an effective internal audit and review process by management.
9

Monitoring and continuously improving the effectiveness of your quality management system.

PEFC

With the certification of forest management we...

Management

Learn more

FSC

Through the environmental certificate FSC® we...

Responsibility

Learn more

See the products